We accept the following means of payment: Visa, MasterCard, American Express, Discover, Diners Club, JCB, PayPal, and TESSORINI DESIGN Gift Certificates.

You will be charged a sales tax based on your shipping address.

You will receive a confirmation that your order has been processed. We will ship your order when all data, including credit card information, has been approved. In order to process your order, the cardholder's name must match the name of the billing address, and the billing address must match that of the purchasing card.

You may check the status of your order by logging onto "My Account" or by calling 954.349.9518 from 9 AM to 6 PM EST Monday thru Friday. You can also email us at orders@TESSORINI.com.

Since our affiliate store carries many more items than we offer online, please return your items to the store where you purchased them. You may also return via certified mail to our corporate office at:

318 Indian Trace
Suite 722
Weston, FL
USA
33326-2996

For the mailing address of your nearest store, see our affiliated store listing.

Please return your online purchases to our warehouse at:

Tessorini Design Ventures

318 Indian Trace
Suite 722
Weston, FL 33326-2996

If you require other arrangements, please CALL 954.349.9518

Price adjustments can be made if the original purchase is within 14 days of the item(s) going on sale.

Please contact customer service at service@TESSORINI.com, or at 954.349.9518

We process your return promptly upon receipt in our warehouse, however refunds generally appear on your credit card statement in one to two billing periods. Your refunds will be credited back to the same card used to make the original purchase. We will forward you a credit memo via mail.

Currently, we offer a select group of our items online. New items are added frequently so come back and visit us again! For updates on new merchandise, join our newsletter by filling out the form at the bottom of this page.

We make every attempt to have consistent pricing throughout our Showroom, Affiliate stores and our website.

Please call us at 954.349.9518 from 9 AM to 6 PM EST Monday thru Friday if you have any questions about our pricing.

Mail orders can be sent to:

Tessorini Design Ventures

318 Indian Trace
Suite 722
Weston, FL 33326-2996

Attn: TESSORINI.com

Please contact us with any questions you have by email at:

products@TESSORINI.com

or call us at 954.349.9518

Yes, we encrypt all information sent via the Internet, so that data arrives privately and securely at its destination. TESSORINI DESIGN makes every effort to protect your online order by using Secure Sockets Layer (SSL) Technology.

If you are still uncertain about placing your order via the Internet, we encourage you to call your order into our call center at 954.349.9518 or complete your basket up to the point of entering your credit card number, print out the order, fill in your card number and fax the order to: 954.302.2609

Items are charged to your card when the order is placed.

To place an order offline, please call 954.349.9518

Yes, we can alter the length. If you would like an item altered, please call 954.349.9518 to arrange details. There will be additional charges for alterations. Please allow up to 6 additional weeks for delivery.

Yes, we will repair merchandise. If you have a repair, please contact customer service at 954.349.9518 to obtain a return authorization.

Yes, you can ship an order to an address that differs from your billing address. If the order is a gift, please select that at checkout, and we will make sure the order is shipped with a gift receipt, which will not show the prices. We will email the full receipt directly to you.

All items purchased in the month of December may be returned for a full refund until January 31 of the following year.

All pieces should be stored in your TESSORINI DESIGN box or pouch. This will help prevent scratches on the stone and metal surfaces. Although some stones are more sensitive than others, it is best to keep all stones away from extreme heat and sudden changes in temperature. We recommend applying hair sprays and fragrances before putting on your jewelry, especially when wearing soft or porous stones. Always remove your jewelry before washing to prevent soap build up. It is beneficial to wear your jewelry often. The natural oils in your skin help to keep your stones and metals clean and conditioned.

You can make your own cleaning solution using six parts warm water to one part ammonia. Dip your gold, platinum, or silver jewelry in the solution and scrub gently using a soft bristle toothbrush. Rinse in warm water and pat dry with a paper towel. Silver may require additional cleaning with the use of a tarnish removing polish.

Diamonds, rubies and sapphires are considered hard stones. The cleaning solution described above would be a safe method of cleaning these gemstones. Also you may use the solution and instructions on amethyst, aquamarine, beryl, carnelian, chalcedony, citrine, garnet, iolite, jade, moonstone, morganite, peridot, quartz, spinel, topaz, tourmaline, and zircon. All the stones mentioned above may also be cleaned using an ultrasonic cleaner; however, we recommend using caution with beryl, garnet, iolite, peridot, spinel, topaz, and tourmalines.

Apatite, emerald, and tanzanite are considered softer stones and should only be cleaned with warm soapy water and a soft toothbrush. These stones, as well as coral, lapis opal, pearl, and turquoise, which are porous, should not come in contact with any acids, chemicals, or solvents. It is best to avoid contact with water for these more porous stones. Pearls are especially sensitive to such agents; even cosmetics can be harmful to the pearl's luster. We recommend having your pearls professionally cleaned and restrung on an annual basis.

If you have a question that we didn't address, email us at:

info@TESSORINI.com

or FAX us at: 954.302.2609

We welcome feedback from you, our customers. If there are any questions we haven't answered, or information we haven't provided, we appreciate hearing from you. Feel free to contact us with any comments.